We take care of your complete application management and guarantee 24/7 operations of your enterprise applications, either on your own infrastructure, or based on our modern, highly available data center infrastructure, for which we are able to guarantee highest standards of quality and security. That said, we operate not only standard applications like web servers, database systems or archiving solutions, but also proprietary enterprise applications or individual software solutions.
Depending on your requirements, we can take over different services for you:
You develop your application. We roll it out according to your specifications. Your processes have to be online permanently? We develop a solution with you that allows for a deployment process without downtime.
After the roll-out, we operate and permanently monitor your application. In case of a malfunction, documented error cases and detailed descriptions of applicable solutions enable a fast problem recovery. Findings from daily operations will be incorporated directly into continuous improvement of applications and operations setups.
A working backup of your application data is important. Therefore, we have an optimized backup strategy available for every environment. Just as important is the recovery of your data in case of an error, and regular recovery tests, which prove the correctness of the recovery process.
We take over incident management for your application. Event messages are received by our central service desk and managed by a trouble ticket system. Together with you, we set up the required processes for a fast and efficient incident management. virtion can handle the 1st, 2nd and 3rd level support for you.
Everything from a single source.
- stable operations around the clock
- detailed and fast error analysis in case of a problem
- documented processes and immediate implementation of improvements
- clear responsibilities for application operations based on guaranteed service levels